Now, UP Citizens Can Lodge Complaint Against Any Govt Dept at 1076, CM Yogi to Monitor Toll-free Helpline
In Uttar Pradesh, the State government today launched a toll-free Chief Minister helpline 1076 that will enable people from across the state to register their complaints and will ensure a time-bound action on the complaints also.
According to sources, Speaking on the launch in Lok Bhawan, secretariat in state capital Lucknow , Chief Minister Yogi Adityanath said, he will personally review the complaints every month and if a department gets more than 100 complaints in a month, action will be taken against the concerned officials.
The Chief Minister said that people now don’t need to travel to Lucknow just to lodge their complaints. He also warned that action will be taken against those who make false complaints and play mischief with the helpline.
CM helpline number 1076 will work 24×7 and anyone from any part of the state can call on this number anytime, reports said.
The 500-seater call centre has been established for the helpline and it has the capacity to handle 80,000 inbound and 55,000 outbound calls on a daily basis. When the complainant calls the helpline, he/she will get an SMS informing that the complaint has been sent to the department concerned.