Assam Citizen Centric Service Delivery Project (ACCSDP) a unit of North Cachar Hills Autonomous Council today conducted a day long orientation programme on good governance and Assam Right to Public Service (RTPS) Act, its portal and services at the District Library Auditorium, Haflong.

Principal Secretary of North Cachar Hills Autonomous Council, L Z Nampui attended the programme as the chief guest while Principal Secretary (N) Mukut Kemprai along with council secretary Saindesh Ardao, Additional Secretary Hungkeukam Nriame were present as the hosts of the programme.

As briefed by H Nriame, nodal officer cum NCHAC Additional Secy, Dima Hasao has 16 numbers of facilitation centers across the district which is in process of completion to provide service to the people, especially in rural areas. In Dima Hasao, 28 services have been notified from 7 departments out of which currently 3 services are available online through RTPS portal. Applicants can avail the services like jamabandhi copy, permanent residential certificates and NOC for immovable properties. Other services in the pipeline targeted to be available within the early part of 2022 are income tax certificates for farmers, income tax exemption certificates and trading licenses.

Lauding the team guiding the IT department of the council which was recently established, Principal Secretary L Z Nampui said that once these services become fully functional, many people who travel from remote villages of the district to apply for various certificates and other such services will be benefitted extensively. These will also be enabling people of this district residing in various parts of the country or across the globe to avail these services as and when necessary.

Professor Rakhimoni Gogoi was invited as one of the resource persons while members of the ARIAS Society also made presentations on various topics. Presentations were made on topics such as the concept of good and inclusive governance & the role of the Village council development committee or village development, key provisions of RTPS Act and services, features of the portal and services, its appeal and grievances management system. An open session was also held at the end of the session.

The programme was conducted successfully with the participation of citizens, gaon buras, community leaders and APEX bodies. Others present during the programme were Council Secretary Uttam Daulagupu, District Information & Public Relations Officer Purabi Phonglo.

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