84,957 people are registered users and 23640 complaints received in the e-daakhil portal (www.edaakhil.nic.in)

The portal has facilitated all aggrieved consumers to submit complaints to consumer commissions online in the comfort of their own homes, to pay the appropriate fees, and track the progress of the case online

NCH (National Consumer Helpline) – 1915 is in 24*7 service and available in 12 different languages

Mandatory Acknowledgement of Consumer Complaints by e-Commerce Entity within 48 hours is established to redress complaints.